You mentioned "The monitor are new and can support 1280 so this it not a resolution issues", yes, that is correct, the thing is in order for us to determine if that is the case, we need to know the specific model of all the monitors and the Intel® graphics report, so we can verify the specifications of each display and the resolutions they support. Hi webboy, Thank you very much for sharing those details. Keep in mind also that the Intel® Graphics controller supports up to 3 displays, if you are using a laptop and you need to connect 3 more external monitors, you will need to disable the embedded display for this configuration to work. Please read the information in the following link for further details about the usage of adapters and converters: Also, there are adapters called "active" adapters and they include their own power source, and for this type of configuration one of those might be needed, but we cannot confirm if that is the case with this scenario. You mentioned "Cables work as if he plugs the tv direct to the computer this work ok", So, yes, the problem could be related to the Amazon brand HDMI Splitter 3 in 1 out, sometimes because it does not have the capacity of supporting this configuration or that it is not fully compatible either with your laptop or with the monitors/TV. Webboy, Thank you very much for providing that information.įor better assistance, if it is possible, please provide a picture of how you are connecting the displays to the laptop?įor us to be able to confirm further details about your system, while the 3 monitors/TV are connected to the laptop, one directly to the HDMI port and the other 2 using the HDMI Splitter, using the monitor that works please provide the SSU report and the graphics report. I guess the card cannot work it has two monitors at the end.Ĭables work as if i plug the tv direct to the computer this work ok, Onboard Video card computer > HDMI > SWITCHER (Amazon) > SPLITER cable > Monitor 2 Only 2 remember the computer has HDMI 2 outputs not 3 Was this triple display configuration working fine before with this same computer and the same monitors/TV? noĭid you make any recent hardware/software changes? No New computer noĭoes the problem happen at home or in the work environment? home If so, what is the model of the adapter/converter? Amazon brand HDMI Splitter 3 in 1 out What is the specific model of the monitors? No sureĪre you using adapters or converters to connect the monitors/TV to the computer? yes If this is a laptop, what is the model of it? No What is the model of the motherboard? Aspire TC-895 What is the model of the Intel® processor? See aboove While all the 3 monitors/TV are connected to the computer, please run the Intel® Graphics report and attach it to this thread so we can check how the monitors/TV are being detected:Īnd also attach the SSU report so we can verify further details about the components in your platform, check all the options in the report including the one that says "3rd party software logs": Was this triple display configuration working fine before with this same computer and the same monitors/TV?ĭid you make any recent hardware/software changes?ĭoes the problem happen at home or in the work environment? If so, what is the model of the adapter/converter? What is the specific model of the monitors?Īre you using adapters or converters to connect the monitors/TV to the computer? If this is a laptop, what is the model of it? What is the model of the Intel® processor? In this case, for us to provide the most accurate assistance on this matter, we just wanted to confirm a few details about your system: Webboy, Thank you for posting in the Intel® Communities Support.
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